1. Our Commitment

We strive to provide a welcoming and inclusive environment for all customers. Whether you visit us in person or online, we are dedicated to making your experience comfortable, convenient, and accessible.

We are continually improving our accessibility practices to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices for creating accessible digital experiences.

2. Accessibility Features

In-Store Accessibility:

• Our store layout is designed to be easy to navigate, with wide aisles and accessible entryways.

• Staff are available to assist customers with locating items, handling merchandise, or completing purchases.

• Service animals are always welcome.

Online Accessibility:

• Our website is designed with accessibility in mind, including:

  • Readable font choices and color contrast

  • Alt text for images whenever possible

  • Keyboard navigation support

  • Responsive design for all devices

We continuously review and update our website to improve accessibility for all users.

  3. Ongoing Efforts

• Accessibility is an ongoing process. We regularly test our website and review customer feedback to identify and correct any accessibility barriers.

• If you encounter an accessibility issue while using our website or visiting our store, we encourage you to let us know so we can address it promptly.

4. Feedback and Assistance

We welcome your feedback and are committed to improving your experience.
If you have questions, suggestions, or need assistance accessing our content or services, please contact us:

​

Next to New
2153 South Evergreen St.

Whitecloud, MI 49349

Email: deals@shopnexttonew.com

Phone: +1-616-632-3504

​

We aim to respond to all accessibility-related inquiries within a reasonable timeframe.

5. Third-Party Services

While we strive to ensure accessibility on our own website and systems, some third-party content or applications (such as embedded links, maps, or payment systems) may not fully meet accessibility standards. We encourage feedback if you experience any issues with such services.